How your order reaches you.

Nothing sits in a warehouse waiting for you. Your order is produced after you place it and reaches you in 4–6 weeks from the day you order. That window covers production and transit together.

We say this on the product page, in the cart, and at checkout, because a delivery date you agreed to is fair and one you discovered later is not. If you need something for a specific date, order with room to spare.

• Flat $8 shipping on any order under $125.
• Free shipping on orders of $125 or more.
• Sales tax is calculated at checkout from your shipping address.

We currently ship within the United States only. Orders leave from Palm Beach County, Florida.

You will get a payment receipt by email as soon as your order goes through. Because production takes several weeks, there is a gap between that receipt and any tracking information — that gap is normal and does not mean anything has gone wrong.

We will email you when your order ships. If your delivery window has passed and you have not heard from us, get in touch and we will find out where it is.

Free returns and exchanges within 30 days, no questions asked. The 30 days run from the day your order arrives, not the day you placed it — the pre-order wait does not eat into your return window.

Items should come back unworn and unwashed, with any tags still on them. To start a return or swap a size, email us with your order number and we will send instructions.

If your order has not gone into production yet, we can cancel it and refund you in full. Once production has started we may not be able to, since the piece was made specifically for you. Reach out as early as you can and we will tell you honestly where things stand.

If a piece arrives damaged, flawed, or simply is not what you ordered, that is on us. Email us with your order number and a photo, and we will replace it or refund you — you will not pay return shipping on our mistake.